BRAND NARRATIVE
INDEPENDENT CONSULTING
HANGZHOU, CN

Alex Xu

I find stories in cities.
I build them into brands.

Independent Consultant · Based in Hangzhou

Your product isn't the problem. How you talk about it might be. See work →
URBAN · PHOTOGRAPHY · WRITING

徐梓健 Alex,品牌叙事顾问。康奈尔城市设计硕士毕业后,我在纽约创立 Brandflows,并在一周内走访了 73 家实体店铺。那些反复 pitch、失败和重试,让我学会先回答三个问题:说什么、对谁说、为什么别人要信你。

I'm Alex Xu, a brand narrative consultant. After earning my master's in urban design at Cornell, I started Brandflows in New York and visited 73 independent stores in one week. Pitching, failing, and trying again taught me to ask three questions first: what should a brand say, who needs to hear it, and why should they believe it?

徐梓健 Alex,品牌叙事顾问。

在康奈尔完成城市设计硕士学习后,这门学科让我开始以更多元、更微观的视角观察城市,以及生活在其中的每一个人。毕业后,我在纽约启动了第一个独立创业项目 Brandflows,希望通过这个平台将城市商业空间与品牌连接起来:在为线下空间带来新品、刺激市场的同时,也帮助初创品牌更容易找到线下产品曝光的机会。

在这段时间里,我借助 AI 搭建了线上平台,并在一周内走访了 73 家实体店铺,包括买手店、服装店、首饰店和茶室等不同的城市商业空间。

一次次 pitch my idea,一次次失败再尝试,让我真正理解了:品牌的核心问题不是“怎么看起来更好”,而是“说什么、对谁说、为什么别人要信你”。

后来,我把这套方法论用在了要卖进北美的品牌上:品牌定位、网站结构,还有销售主管能直接带进店里的那份 dealer deck。基于长期训练出的审美表达,以及对美国市场的品牌经验,我希望帮助北美或出海品牌,更精准地把产品卖给真正适合的客群。

工作之外:烹饪、城市观察、摄影、独自旅行,以及电影与文学写作。我相信美食与酒是连接人与人的媒介,欢迎来我的小岛。

I'm Alex Xu, a brand narrative consultant.

Earning my master's in urban design at Cornell taught me to look at cities — and the people who inhabit them — from multiple angles and at street level. After graduating, I started my first independent venture in New York: Brandflows, a platform designed to connect emerging brands with the city's retail spaces. The idea was simple: help shops bring fresh products into their spaces while giving young brands a more accessible path to being seen in the physical world.

I built the first version of the platform with AI tools, then tested it the unglamorous way: in one week, I walked into 73 independent businesses, from fashion boutiques and jewelry stores to concept shops and tea rooms.

Pitching the idea over and over — getting turned down, adjusting, and trying again — taught me that a brand's hardest problem is rarely how to look better. It is what to say, who needs to hear it, and why they should believe it.

I now apply that lesson to brands selling into North America: positioning, site architecture, and dealer decks that sales teams can actually take into a store. Combining a trained visual eye with firsthand experience of the US market, I help North American brands and international companies entering the US make their products clear, credible, and relevant to the people most likely to buy them.

Outside work: cooking, observing cities, photography, solo travel, and writing about film and literature. I believe food and wine are among the best ways people connect. Welcome to my little island.

Alex Xu
Cornell M.S. Urban Design — research method, not guesswork
73 NYC storefronts interviewed in a single week
US + CN both markets worked on the ground — Manhattan retail to Chinese founders
This is how that thinking shows up in practice.

Work

Selected work — positioning and narrative for brands selling into North America.

What a project can include

Every engagement is scoped differently. This is the range, not a fixed package.

Positioning and the through-line A message your whole team can repeat.
One sentence simple enough to survive every page and every sales conversation.
Site copy, page by page Every page knows what it needs to say.
Written copy plus the art direction for what goes beside it — not a brief for someone else to interpret.
Sales material your team can walk in with Finished files your sales team can use.
Dealer decks and product brochures, finished as print-ready PDFs.
A design system to keep it consistent One visual language across every touchpoint.
Type, colour, and layout rules, so the next thing you make still looks like you.
Both language versions Written for each reader, not translated.
English and Chinese, each written for its own reader. Not a translation of the other.

Photography

I've spent years reading cities — first as an urban planner and designer, now as a brand strategist. Photography became my second lens for it. I keep coming back to three things we tend to walk past: the city, the everyday, and love — because the most alive details usually hide in what we've stopped noticing.

Selected work accepted by the Glasgow Gallery for ‘URBAN 2024’ — International Urban Photography Exhibition.

Writing

If you want to know how someone thinks, read what they write when nobody's paying them.

Let's Talk

Tell me what you're building — I'll tell you if I can help.

Direct Email me alex.xuzj@gmail.com
WeChat:
Based in

Hangzhou, China · Working globally

I take meetings on US East and West Coast hours — the time zone has never been the hard part.

X (Twitter)

@zijian_ale99648

Notes on brand narrative & storytelling, in English.

LinkedIn

alex-xuzj

Background, experience & professional updates.